Inventory Management Tips
At time of delivery
- Verify count — Make sure you are receiving as many cartons as are listed on the delivery receipt.
- Carefully examine each carton for visible damage — If damage is visible, note it on the delivery receipt and have the driver sign your copy.
- After delivery, immediately open all cartons and inspect for merchandise damage.
When damage is discovered
- Retain damaged items — All damaged materials must be held at the point received.
- Call carrier to report damage and request inspection.
- Confirm call in writing–This is not mandatory but it is one way to protect yourself.
Carrier inspection of damaged items
- Have all damaged items in the receiving area — Make certain the damaged items have not moved from the receiving area prior to inspection by carrier.
- After carrier/inspector prepares damage report, carefully read before signing.
After inspection
- Keep damaged materials — Damaged materials should not be used or disposed of without permission by the carrier.
- Do not return damaged items without written authorization from shipper/supplier.